POSITION DESCRIPTION AND KEY MEASURES

Department – Retail Operations

Location – USA

Reports to - State Manager

POSITION PURPOSE AND EXPECTATION:

The Area Manager Position is responsible for the achievement of Sales Growth on Last Year by providing outstanding Customer experience in all stores through: Bay Park Square, Gurnee Mills, Mayfair Mall, & West Towne Mall.

• Effective Store visits. Evaluate the performance of the Store Manager, utilizing the reports available and set clear objectives to achieve Lovisa directives and benchmarks.

• Ensure communication, through morning calls, written action plans, LOLA notices and one-on-one meetings is clear and consistent, with an aim to coach and develop your Team.

• Recruit passionate and Customer focused Team to develop and succession plan through Lovisa.

• Reduce unnecessary costs, through effective rostering - the right people at the right time.

• Focus on reducing internal and external shrinkage by ensuring Store Managers and Team follow the Lovisa Security Manual and Loss Prevention best practice.

• Flexibility and desire to travel interstate and/or internationally based on the needs of the business

Skills, knowledge and personal qualities required:

• Personable, approachable and a great coach. Be there for your Team.

• Time management. Meet all deadlines requested by your Team, Peers, Department Heads and Managers.

• Attuned and committed to the Lovisa Culture Commitments and this is displayed at all times through leadership, behaviors, attitude and actions.