Marketplace Operations Business Analyst
Join our international team and support our projects with your unique attitude and practice!
Lovisa is fast-fashion Retail
Lovisa is global, and its growth is infectiously energetic
See us at careers.lovisa.com
The Marketplace Operations Business Analyst will be mainly responsible for supporting marketplace delivery and operations on different marketplaces in EMEA.
Working closely with both technical teams and business stakeholders to understand the business requirements for marketplaces, to support for marketplaces launch from technical side and to provide service level operational support after the marketplaces being launched, the role will be involved in requirements analysis, project UAT, project delivery and operational support, aiming to help manage and support marketplace projects.
The role:
- Work closely with the senior digital manager to help on the marketplace project management and delivery from a technical perspective; and
- Work closely with the marketplace team to understand marketplace project requirements; and
- Co-manage marketplace Jira tickets across different marketplace projects; and
- Co-manage Confluence pages across different marketplace projects; and
- Help with issue analysing, problem solving and troubleshooting; and
- Help with UAT across different marketplace projects; and
- Help with BAU support across different marketplace projects; and
- Help with basic programming tasks when needed.
About you:
- Experience with Webhooks, APIs, and programming languages, e.g., React, Node, etc.
- Knowledge of Microsoft Azure, Shopify Plus, Shopify Apps, and marketplaces in EMEA.
- Solid experience as a technical support in IT industry;
- Solid experience with project management and delivery tools;
- Solid experience with operational support;
- Be able to work independently as part of a globally distributed team, proactively requesting assistance, advice, and input from colleagues as needed;
- Can-do attitude and fast learning capability;
- Team player across different regions.
We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence, by supporting our culturally diverse team around the world.
- Department
- IT
- Locations
- Warsaw, EU/UK Support Centre
- Employment type
- Full-time
Marketplace Operations Business Analyst
Join our international team and support our projects with your unique attitude and practice!
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