Loss Prevention Manager
Lovisa is fast-fashion Retail
Lovisa is global, and its growth is infectiously energetic
See us at careers.lovisa.com
The purpose of this role is to educate Retail team on company security policy and procedures and ensure these procedures are implemented. To ensure data integrity and company assets are maintained.
The Loss Prevention Manager will be responsible for:
- Execution of global Loss Prevention Strategy in France, Belgium, Netherlands, Luxembourg and part of Germany
- Educate Regional team on Loss Prevention, Health & Safety and Security
- Visit retail stores educating team on Loss Prevention, Health & Safety & Security
- Address breaches of company policy with retail team
- Identify and investigate both internal and external theft
- Liaise with Regional Managers and Country Managers about breaches of company procedures in store and data integrity issues
- Data Analysis – work through monthly exception reporting and investigate findings
- Investigate cash variance/banking discrepancies as required
- Drive LP awareness and culture with retail teams
- Conduct store audits – check company cash management and operational procedures are being adhered to and all equipment is functioning properly.
- Education of Retail Team on Loss Prevention at workshops and management meetings
- Investigating store shrinkage and the implementation of action plans
- Management/Maintenance of CCTV systems with weekly footage review of focus stores
- Ensuring compliance to Health & Safety laws in each market
- Managing external service providers – H&S
- Provide guidance and support to H&S committees across France
Administration:
- Ensure punctuality and accuracy of all paperwork
- Review and follow up of all LP and Cash management reports
- To ensure holiday requirements do not impact on company needs
- Adhere to Lovisa company policy and procedure
- To ensure that all reports are submitted within required deadlines
Contribution to the Group:
- Contribute actively to the business strategic direction
- Contributes positively and energetically to group meetings and company events
- Provides an example for others to follow
- Trains and develops team for future positions of leadership
- Participates in projects to improve the operation of the department/company
- Has always a positive can-do attitude, whilst listening, challenging and directing
- Coachable in all aspects, flexible and proactive in style
Other duties and special projects within skill and competency level as required.
Your hours of work will vary in line with the needs of the business and opening hours of the Retail stores so you must be flexible regarding working hours.
Skills, knowledge, and personal qualities required:
- Min 4 years of experience at Loss Prevention position
- Advanced Excel skills
- Fluency in French and English is a must, additionally German would be a benefit
- Analytical skills
- High attention to detail
- Organizational understanding
- Flexibility and availability to immediate travel with ability to remain few days in constant travel
- Teamwork
- Customer service
- Negotiation
- Initiative
- Attention to detail
- Problem solving ability
- Open and honest communication
We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence, by supporting our culturally diverse team around the world.
- Department
- Loss Prevention
- Locations
- Multiple locations
- Remote status
- Fully Remote
Loss Prevention Manager
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