Lovisa Life:

Lovisa was established in Australia in 2010 and has rapidly grown to become one of the world’s leading fast-fashion jewellery retailers. With a strong global focus, we now operate over 1,000 stores across more than 50 markets worldwide. As a trend-driven brand, we cater to everyone, delivering over 150 new styles to our stores each week. Join a dynamic, high-growth international retailer proudly listed on the ASX. 

Your Opportunity:  

This role combines strong technical expertise, functional knowledge, and leadership to drive improvements in workforce planning, scheduling, compliance, and analytics. The Team Lead will oversee both current and legacy systems, ensuring seamless data flow, integration, and reporting to support business continuity and process enhancement.

• Lead the design, configuration, deployment, and ongoing support of workforce management solutions

• Partner with business stakeholders to gather requirements, understand workforce needs, and deliver effective, tailored solutions.

• Lead and manage integrations between UKG Pro WFM and other enterprise systems

• Design, develop, and maintain robust integration workflows with comprehensive error handling, monitoring, and data validation.

• Develop, optimize, and troubleshoot SQL queries, stored procedures, and scripts to support reporting, analytics, and system integrations.

• Serve as the subject matter expert for WFM configurations, integrations, reporting, and analytics across both modern and legacy platforms.

• Suggest and lead improvements that make workforce operations smoother, keep the business compliant, and improve user experience, while reducing issues from older systems.

• Create and maintain documentation for workflows, integration specifications, and governance processes to ensure compliance and knowledge sharing.

• Mentor and guide team members on best practices for configuration, integration, and data management.

• Lead testing, troubleshooting, and training initiatives to ensure smooth adoption and effective use of workforce systems.

• Stay informed on UKG Pro WFM updates and ensure timely adoption of new functionalities and capabilities.

• Demonstrate adaptability by supporting other systems and technology initiatives as required.

We are looking for the below skillset and experience: 

• Degree in IT, Computer Science, or related field

• Strong communication, collaboration, and customer-focused mindset

• 6+ years’ experience implementing/supporting workforce management solutions, including UKG Pro WFM and Workforce Central

• Strong system integration expertise using Dell Boomi (Boomi Professional Integration Developer Certification required)

• Hands-on SQL experience (complex queries, optimisation, troubleshooting)

• Experience with API design, data mapping, and integration error handling

• Solid understanding of HR/payroll systems and data governance

• Ability to manage legacy and current systems concurrently

• Strong analytical, problem-solving, and documentation skills

• Proven ability to translate business requirements into technical solutions
  

Our Benefits and Perks: 

Enjoy these perks when you join Lovisa!

• Join a global business offering endless career opportunities 

• Supportive diverse and inclusive team environment

• Strong culture - we truly harness our 10+1 culture commitments

• Paid Birthday Leave

• Generous 50% discount off Lovisa products

• Free gym membership

• Attractive Referral Rewards Incentive Program

• Modern HQ with a fully stocked kitchen on Glenferrie Road

• Personal Development & Succession Plans 

Diversity and Inclusion:

We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence, by supporting our culturally diverse team around the world.

Apply today to start your Lovisa journey and a Talent Team Member will be in contact.