Lovisa is fast-fashion Retail
Lovisa is global, and its growth is infectiously energetic
See us at careers.lovisa.com

The role

As Payroll Supervisor – Africa, you will be responsible for ensuring all allocated payrolls are processed accurately, confidentially and on time, while maintaining full compliance with statutory, company and legislative requirements across the relevant African markets.

This role is entirely based at our support centre in Midrand, Johannesburg.

Working closely with our BPO Payroll Provider and internal HR and Finance teams, your key responsibilities will include:

• Ensure the weekly and monthly payrolls are processed accurately and on time, in accordance with relevant regulations, salary conditions and company requirements.

• Process weekly and monthly payroll for South Africa and other allocated African markets.

• Ensure all salary increases and payroll-related changes are applied accurately and on time across the relevant systems.

• Check, audit and verify final payroll reports before approval and processing, ensuring all calculations and supporting documentation are accurate and complete.

• Ensure the Time & Attendance system (UKG) is maintained and compliant with current statutory conditions and rates.

• Oversee employee payments, deductions, benefits, incentives, leave-related payments and termination processing.

• Ensure payroll-related creditors, lodgements and statutory payments are processed accurately and within required deadlines.

• Manage South African statutory payroll requirements, including PAYE, EMP201/EMP501 submissions, IRP5s, UIF, COIDA and Skills Development Levy requirements.

• Complete all payroll month-end responsibilities, including journals, reconciliations and reporting, accurately and on time.

• Provide accurate weekly, monthly and ad hoc payroll reports to relevant departments and stakeholders.

• Maintain and regularly update payroll KPIs, ensuring payroll performance and accuracy standards are achieved.

• Provide accurate payroll advice and support to management, HR and Team Members, ensuring payroll queries are handled professionally and resolved promptly.

• Ensure emails and payroll-related Fresh Service Desk queries are responded to within 48 hours.

• Develop, improve and maintain payroll manuals and processes for each market, ensuring documentation remains accurate and up to date.

• Coach and mentor the payroll team, supporting their development and driving continuous improvement across payroll processes.

• Partner effectively with HR, Finance and external payroll providers to maintain strong payroll controls, identify risks and continuously improve payroll delivery.

• Maintain the highest standards of confidentiality, integrity and discretion when handling sensitive employee and payroll information.
  

About you
You are an experienced payroll professional who combines strong technical knowledge with exceptional integrity, discretion and attention to detail. You understand the highly confidential nature of payroll and can be trusted to handle sensitive information with professionalism at all times.

You will bring:

• 5+ years’ payroll experience, ideally within a multi-country or complex payroll environment

• Strong payroll and Time & Attendance experience

• Good working knowledge of SARS, PAYE, UIF and COIDA

• Strong understanding of payroll legislation and statutory requirements

• Intermediate to advanced Excel skills and strong Microsoft Office proficiency

• Experience with payroll and T&A systems; UKG/Kronos experience is advantageous

• Retail payroll experience is highly desirable

• Strong numerical, analytical and problem-solving skills

• Excellent written and verbal communication

• A customer-focused approach with the ability to confidently support employees, managers and senior stakeholders

• High integrity and discretion, with a strong commitment to confidentiality

• A disciplined, accurate and accountable approach to payroll delivery
  

Benefits

• Join a fast-growing global retail business

• Exposure to payroll operations across multiple African markets

• Opportunity to drive payroll improvements, controls and best practice

• A collaborative Support Centre environment with opportunities to grow and develop
  

We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence, by supporting our culturally diverse team around the world.